Legal
Privacy Policy
Effective: January 1, 2025
Updated: January 1, 2025
Altcutm LLC ("we," "us," or "our") operates AI Agency Mentorship (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our Service. By using the Service, you consent to the practices described in this Privacy Policy. If you do not agree, please do not use the Service.
1. Information We Collect
a) Personal Information You Provide:
Name, email address, optional phone number (for WhatsApp support), payment information (processed securely by Stripe; we do not store full card details), business details, and communication data (emails, support messages, course feedback).
b) Automatically Collected Information:
Device information (IP address, browser type, operating system), usage data (pages viewed, time spent, clickstream data), and cookies/tracking technologies (see Section 8).
c) Information from Third Parties:
Stripe (payment and transaction data) and analytics providers (e.g., Google Analytics).
2. How We Use Your Information
Provide the Service: Process subscriptions, deliver content, manage your account.
Communicate: Send course updates, support responses, newsletters.
Process payments: Charge subscription fees, handle refunds (via Stripe).
Improve the Service: Analyze usage, optimize content, fix bugs.
Marketing: Send promotional emails (you may opt out at any time).
Legal compliance: Comply with laws, enforce our Terms, prevent fraud.
3. Legal Basis for Processing (GDPR)
Contract performance: To provide the Service you subscribed to.
Legitimate interests: To improve the Service and communicate with you.
Consent: For marketing emails (you can withdraw consent anytime).
Legal obligation: To comply with laws and regulations.
4. How We Share Your Information
We do not sell your personal information. We may share your data with:
Service Providers: Stripe (payments), email providers, analytics tools, hosting services.
Legal Requirements: If required by law, court order, or to protect our rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets.
5. Data Retention
Active accounts: Data retained while your subscription is active.
Canceled accounts: Data retained for up to 12 months after cancellation.
Transaction records: Retained for 7 years (tax and accounting compliance).
6. Your Rights
You maintain the right to access, correct, delete, or request portability of your data. You may object to processing or withdraw marketing consent. To exercise your rights, email alt@altcutman.com or WhatsApp +64 21 255 0493.
7. Security
We utilize SSL/TLS encryption, secure hosting infrastructure, and access controls. However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
8. Cookies and Tracking
We use Essential, Analytics, and Marketing cookies. You can control cookies through your browser settings, though disabling them may affect Service functionality.
9. Third-Party Links & Children's Privacy
We are not responsible for third-party privacy practices. The Service is restricted to individuals 18 and older.
10. International Data Transfers & Changes
Your data may be transferred to countries including New Zealand and the United States, utilizing appropriate safeguards. We may update this policy and will notify you of material changes.
Contact Us
Altcutm LLC
Data Protection Officer: Patrick Altcutman Musson
Email: alt@altcutman.com
WhatsApp: +64 21 255 0493
Address: Mount Maunganui, Tauranga, New Zealand
By using AI Agency Mentorship, you acknowledge that you have read and understood this Privacy Policy.